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Article Library

Free full-text articles on employment selection, recruiting, development, compliance, research and leadership. Articles listed with the icon next to the number require a password for access. Please contact CraftSystems at 800.228.5866 for the password required to access these important research publications.

Please click on any article number below to read full-text articles.
    Article 1:      The Basic Eight Scales of the CPQ (scale summary)
    Article 2:      Call Courage and the CPQ
    Article 3:      The Sales Manager's Biggest Mistake
    Article 4:      Hire Low Maintenance Sales Personnel
    Article 5:      The Recruiter Personality Type
    Article 6:      Finding the Buyer, Making the Sale
    Article 7:      The 90-Day Action Plan for Higher Sales (Part I)
    Article 8:      The 90-Day Action Plan for Higher Sales (Part II)
    Article 9:      Step by Step Selection
    Article 10:     A Consumer Report on Employment Tests
    Article 11:     Are You Hiring Race Horses or Plow Horses?
    Article 12:     What's Your Leadership Style?
    Article 13:     Compensation Motivation
    Article 14:     Are Your Applicants Honest with You?
    Article 15:     Think twice before faking this test!
    Article 16:     Are you working too many 12-hour days?
    Article 17:     Creative Recruiting
    Article 18:     A Book Review: Second Coming of Steve Jobs
    Article 19:     A Book Review: Leadership by the Book
Article 20:     Validity Report for the CPQ (Commission-Sales Positions)
Article 21:     Validity Report for the CPQ (Financial Services/Insurance)
Article 22:     Are You Hiring Racehorses or Plow Horses? (Advertisement)
Article 23:    CPQ Interpretation Guide (Understand the Basic 8 Scales)
Article 24:    CPQ Executive Summary Information (Brief Summary Only)
Article 25:    CPQ Guide to Using the 4-Style Grid (CPQ Summary Styles)
Article 26:    CPQ Resource Guide (General Information)
Article 27:    Validity Report for the CPQ (Call Center Positions)
Article 28:    Oxford Learning Aptitude Survey (Resource Guide)
    Article 29:     Employment Testing: Q and A
    Article 30:     HR Vs Sales: Working Together When It's Nearly Impossible
    Article 31:     The Cost of a Hiring Mistake
    Article 32:     The Changing Face of Banking
     Please check this site often for more articles to come...